Understanding with the help of an illustration:
A, a civil contractor enters into a contract with B, a owner of a vacant site to construct a commercial complex. The contract involves construction of a three storied commercial complex at a total cost of Rs.2.5 Cr, to be completed within a period of 18 months from the date of commencement. B, accordingly hands over possession and makes initial payment of Rs.25.00 lakh and the balance payment in stages of construction as agreed under the contract. After the commencement of construction, the parties nurture a disagreement with regard to progress, quality and quantum of work of the proposed commercial complex, which results in serious differences. As a direct consequence B halts making further payments towards the construction, resulting in stoppage of work by A.
A taking stock of the situation caused due to stoppage of work, assessing the quantum of work done and the materials consumed realises that the value of the work done is about Rs 2.00 Crs while B had in terms of the contract has paid only Rs.1.5 Crs,, in instalments, thus is due in a sum of Rs. 50 Lakhs as on the date of stoppage of work.
A demands for the balance payment, to recommence the work; B refuses to pay A questioning the quality of construction as not up to the assured standards and also that the construction has deviated from the sanctioned plan etc., Now the dispute has arisen between the two, with regard to the balance payment and continuation of construction work .
Prior to 2018, both A and B would have had to approach the (competent jurisdictional) Civil Court for adjudication. The dispute being in respect such commercial transactions and for an amount exceeding Rs.3.00 lakhs, parties now would have to compulsorily explore Pre-Institutional Mediation, before approaching the jurisdictional Commercial Court.
The jurisdictional Legal Services Authority, being the service provider under the Commercial Courts Act, offers services of Pre- Institutional Mediation, in commercial disputes. The law, recognising the sensitivities of the disputants, seeks minimal details viz., name, addresses, contact details of himself and his opponent i.e. B the owner, the nature of the dispute, the nature of the agreement between parties, and the valuation of the dispute, (in this case it is Rs.50.00 lakhs) in Form-1, to be submitted along with the demand draft of Rs.1,000/-. following which a case number with a suffix PIM…………., a number will be allotted, followed by an invitation to B to utilise the services of dispute resolution offered by the Authority.
In the event disputants consent for resolution, a nominal mediation fee payable would be equally shared by both, following which the Authority allocates the services of a mediator from its panel who facilitates the process of mediation.
As the role of the mediator is to facilitate the resolution of a dispute using several of the techniques to help the disputants identify their best interest in the situation without Mediator himself offering any solution; the terms of resolution is reduced into a memorandum of settlement duly verified both by the parties and their respective advocates after their signatures, is referred back to the Legal Services Authority to be given the status of an award under Section 12-A of the Commercial Courts Act , which would have the effect of a decree of a Court and enforceable under law.
As the participation in PIM is voluntary, the Authority cannot compel participation, failure to appear or refusal to appear despite receipt of the invite by B, the matter would be treated as a Non-starter following which, both the parties would be intimated. A, the disputant then would have no other alternative but approach the Commercial Court by instituting a Commercial suit, in such an event the said proceedings, the disputants would still be at liberty to invoke mediation or any other Alternative Dispute mechanism under Section 89 of Code Civil Procedure, and seek to resolve their dispute out of Court.
Benefit of participation in PIM process is that it provides a neutral platform for the parties to understand, identify their interests, generate options and offer proposals that would be in their best interest ; parties control the outcome of their dispute and settle out of their own self-determination. Flexibility of the process, participation satisfaction and freeness to withdraw without prejudice apart from confidentiality protection provided in a neutral platform by a neutral third party are key features which make the new law a friendly mechanism for commercial parties.
Now, the Parties in dispute can unhesitatingly say “I WILL SEE YOU IN MEDIATION”,
much unlike the fretted “I WILL SEE YOU IN COURT”.

Very useful info for all concerned. If an architect was employed by the owner, chances of such a dispute is less as the Architect is responsible for quality and quantity auditing at different stages of the project.
Good
Very informative about the radical measures towards resolving commercial disputes by the new Act coupled with the usual mediation process.
Very useful
In the above example its about cinstruction of commercial complex. If it is about construction of residencial house, whether commercial court gets jurisdiction or civil court? Please clarify sir
Well formulated with illustration so as to make any one to understand the law.
Well explained
Very educative
Prashanth your explanation of preinstitution mediation with the help of an illustration is very good and interesting .
Nice ,
Now when there is only a purchase Order and invoice of arround 5-6 lakhs allong with supply and there is no agreement, and one being a Small scale industries- tiny. And it is a inter state sale.
What is the situation , and during this how SME act or SSI ,, gives any extra liverage or demographic change is handled to the advantage of SSI tiny.
Really article is informative to Advocates….
Succinctly conveyed through an apt illustration
Well explained new concept.
Well informed
Prashanth ji,
Very well explained given more clarity about law and procedure…
Excellent example Well written
Very nice and useful please. Similar to Conciliation process under Arbitration Act. Wide publicity is required as many are not aware of this process and facility. All shall suggest this to their clients .Once again thanks and request you to continue your well meaning initiative.
Awesome post! Keep up the great work! 🙂
Good that this option is available for a quick remedy.